At lol291, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
Here are the six core principles that guide how lol291 handles your personal information. Full legal details follow in the sections below.
lol291 uses industry-standard SSL encryption and layered security controls to protect your personal data from unauthorised access, disclosure, or misuse at every point of processing.
We only collect the personal data that is strictly necessary to operate your lol291 account, process transactions, verify your identity, and comply with Philippine regulatory requirements.
lol291 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with trusted service partners necessary to operate the platform.
As a Filipino data subject, you are protected by the Data Privacy Act of 2012 (Republic Act No. 10173). lol291 fully respects your rights to access, correct, and erase your personal data.
lol291 uses cookies and similar technologies solely to improve your experience, remember your preferences, and analyse platform performance. You can manage cookie preferences at any time.
lol291 will only contact you through channels you have consented to — email, SMS, or in-platform notifications. You may opt out of marketing communications at any time from your account settings.
Your Privacy Matters: lol291 is committed to protecting the personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy describes our practices as a personal information controller. By using the lol291 platform, you acknowledge that you have read and understood this Policy.
lol291 ("lol291," "we," "us," or "our") operates an online casino and sports betting platform accessible at lol291.com, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a personal information controller under the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), lol291 is responsible for the personal data you provide to us and the data we collect through your use of the Platform.
This Privacy Policy ("Policy") explains what personal data lol291 collects, the purposes for which it is processed, the legal bases for that processing, how long we retain it, with whom we share it, and the rights available to you as a data subject. This Policy applies to all personal data processed in connection with your lol291 account, gameplay, transactions, and communications with our support team.
This Policy should be read alongside our Terms & Conditions, which govern your use of the lol291 Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
When you create a lol291 account, we collect the information you provide during the registration process, including your full legal name, date of birth, email address, mobile number, and residential address. This information is required to establish and maintain your account and to verify your eligibility to use the Platform.
To comply with our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, we may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, SSS ID, or UMID), proof of residential address, and proof of payment method ownership. Biometric data embedded in identification documents is processed solely for identity verification purposes.
We collect information necessary to process deposits and withdrawals, including your GCash number, PayMaya account details, BPI, BDO, or Metrobank account information, and transaction history. We do not store full payment card numbers on our servers. Financial data is processed in accordance with applicable payment security standards.
We automatically record data relating to your use of the Platform, including game history, bet amounts, win/loss records, session duration, deposit and withdrawal transactions, and bonus participation. This data is used for account management, dispute resolution, regulatory reporting, and responsible gaming monitoring.
When you access the lol291 Platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected through cookies and similar tracking technologies as described in Section 7.
We retain records of your communications with lol291, including live chat transcripts, email correspondence, and support ticket history. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.
lol291 processes your personal data for the following purposes:
lol291 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
lol291 shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software suppliers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process personal data only on lol291's instructions and to maintain appropriate security standards.
lol291 may disclose personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA), as amended, and related regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of lol291's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
lol291 does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party marketers or data brokers under any circumstances.
lol291 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with lol291's data disposal procedures.
Cookies are small text files placed on your device when you visit the lol291 Platform. They allow the Platform to recognise your device, remember your preferences, and collect information about how you interact with our services. lol291 also uses similar technologies such as web beacons and local storage objects for comparable purposes.
You may manage your cookie preferences through the cookie settings panel available on the lol291 Platform, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform and your gaming experience.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by lol291:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13. lol291 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the DPA and its Implementing Rules and Regulations.
lol291 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lol291 will notify the National Privacy Commission and affected data subjects in accordance with the timeframes prescribed by the DPA and its Implementing Rules and Regulations.
While lol291 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your lol291 account credentials and for notifying us immediately of any suspected unauthorised access.
The lol291 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine regulations governing online casino gaming. lol291 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account on lol291, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
lol291 primarily processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process data in other jurisdictions. Where personal data is transferred outside the Philippines, lol291 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms. By using the lol291 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines in accordance with this Policy.
lol291 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how lol291 protects your personal data. Your continued use of the Platform following the publication of any amendment constitutes your acknowledgment of the revised Policy.
lol291 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:
General Support: [email protected]
Data Protection Officer: [email protected]
Responsible Gaming: [email protected]
lol291 will acknowledge all data privacy inquiries within five (5) business days and will endeavour to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Please note: all email addresses above are displayed as plain text for reference only and are not clickable links.
Now that you know how lol291 protects your privacy, sign in and enjoy a secure, world-class gaming experience built for Filipino players — from Manila to Mindanao.
Must be 21+ to play. Please gamble responsibly.